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Customer Reviews

A selection of reviews from our happy customers

Overall rating

9 / 10
Time   9
Tidiness   8
Professionalism   9
Competence   10
Aftersales   9
Time   9
Tidiness   8
Professionalism   10
Competence   10
Aftersales   9

CCTV and Access Control Installation

“In September this year Wiltshire Fire & Rescue Service put out to tender a complete CCTV system and external door access control to our 24 operational fire stations within Swindon and Wiltshire. BWS Security were the successful bidder for the contract and from the first meeting with Nigel Cox and his team we were confident the contract would be professionally installed and completed to our timescale. This has been completed to a high standard on time and I have no hesitation in giving BWS a reference”



Roger Hyslop - Swindon & Wiltshire
Mar 2017
Time   8
Tidiness   9
Professionalism   10
Competence   10
Aftersales   8

Intruder Alarm Installation

“We love our alarm, BWS were excellent and did a great installation as well as showing us how easy it was to use. We would recommend them to anyone”



Keith & Jenny Randall - Bath
Mar 2017
Time   10
Tidiness   8
Professionalism   10
Competence   10
Aftersales   8

Security System Installation

“The surveyor explained very well the system we would be getting and it turned out to be exactly as he said. Thank you BWS for a good job well done.”



Mr & Mrs Dicker - Bath
Mar 2017
Time   9
Tidiness   9
Professionalism   10
Competence   10
Aftersales   10

Ongoing Security Maintenance & Monitoring

“Our site has specialist demands on service providers, Vinney Green being a secure unit, and as such only those companies who pass stringent security and personal profile tests are permitted on site. BWS are the single provider for CCTV, Call Systems, Personal Attack, Fire and Access Control Systems plus other related services. I would recommend this company.”



Peter Randall, Resource Manager - Vinney Green
Mar 2017
Time   10
Tidiness   8
Professionalism   10
Competence   9
Aftersales   8

Charity Work

“Thanks to BWS Security we have been able to raise thousands of pounds for bloodbikes over the past few years from auctioning passenger rides in their track day car, many thanks.”



Mike Burns - Blood Bikes
Mar 2017
Time   10
Tidiness   8
Professionalism   10
Competence   10
Aftersales   9

Fire System Installation

“This is a very technical fire system, but it has been a job well done. Their client liaison was very good and they stayed with it all throughout the installation process, into the system's ongoing development, and into the aftercare of service and maintenance. We are looking at further expansion and look forward to continuing our association with this very professional company.”



Mr P Wallace, Vice President - Disctronics
Mar 2017
Time   9
Tidiness   8
Professionalism   9
Competence   9
Aftersales   7

Security & Fire System Installation

“BWS have helped us to achieve our goal of providing the highest standards of security and fire needs for all our customers.”



Mr R Pring - Exel Logistics
Mar 2017
Time   10
Tidiness   10
Professionalism   10
Competence   10
Aftersales   10

Multiple Security System Installation & Maintenance

“I would like to take this opportunity on behalf of Specsavers Optical Superstores to thank you and your team for all your support during the year. As approved contractors for our business you have helped Specsavers to develop as UK market leaders in Optical retailing and without your support this would not have been possible. We therefore wish you and your support staff best wishes for Christmas and a prosperous New Year and once again many thanks for your continued support.”



Head of Contract Management - Specsavers
Mar 2017
Time   10
Tidiness   8
Professionalism   9
Competence   10
Aftersales   8

Security System Installation

“Vodafone were delighted with BWS's approach to the challenge and appreciated the effort and technical skill which went into completing the contract in such record time.”



Mr M Lambourne - Vodafone
Mar 2017
Time   9
Tidiness   9
Professionalism   10
Competence   10
Aftersales   9

Security Installation & Maintenance

“BWS having been the successful bidder for a major contract we at Building Construction Solutions worked closely with their management team and found them to be professional and easy to work with. In addition BWS showed a high degree of engineering skill and carried out their duties to the full.”



Neil Cahill - Building Construction Solutions LLP
Mar 2017
Time   10
Tidiness   10
Professionalism   9
Competence   10
Aftersales   9

Maintenance and Monitoring

“Airbus has an unrivalled reputation for producing some of the worlds greatest passenger airlines and as such will only accept the very best in all areas of its business, this philosophy of course follows through to its products and service providers, BWS being one of them.”



Chris Summers, Facilities Systems Engineer - Airbus
Mar 2017
Time   9
Tidiness   8
Professionalism   10
Competence   9
Aftersales   10

Security System Maintenance

“The nature of our business means it is imperative that any service provider can give immediate back-up on 24hr basis with a quick service turnaround. In this respect, the service provided by BWS has always been first class, and I'm sure our partnership will continue for many future years. We would recommend this firm highly.”



Mr K Randall, Operations Manager - The Mall Galleries Shopping Centre
Mar 2017
Time   9
Tidiness   8
Professionalism   9
Competence   10
Aftersales   9

Access Control Accreditation

“BWS Security has demonstrated a commitment to TDSi's product line by attending TDSi training and accreditation courses run at our UK head office. Further, BWS Security is committed to maintain this accreditation by ensuring that a sufficient number of their staff maintains their knowledge of TDSi products.”



John P. Davies, Managing Director - TDSi
Mar 2017
Time   9
Tidiness   9
Professionalism   10
Competence   10
Aftersales   10

Access Control Installation & Maintenance

“BWS Security Systems have for 13 years provided security services to The Royal Berkshire Hospital. In my time as a security manager for this trust I have worked with this company on various works including the whole site installation of access control equipment. Our long association with BWS is due to their high level of professionalism, receptiveness to problem resolutions and dedication to the hospital as a whole and I would recommend their services to anyone.”



Mr Terry Morris, Security Manager - The Royal Berkshire Hospital
Mar 2017
Time   10
Tidiness   9
Professionalism   10
Competence   10
Aftersales   8

Intruder Alarm Installation

“We had an attempted break in at our home and within 24 hours the surveyor was there to see us and the alarm installed the very next day, brilliant”



Mr & Mrs Georgiou - Bath
Mar 2017
       
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